Here you can download copies of all the main policy documents relating to the Dorset Natural History and Archaeological Society and Dorset Museum.

We’ve listed as many policies and procedures as possible as part of our commitment to transparency.

  • Opening hours:

    Daily: 9.00am - 4.30pm
    Sunday: 10.00am - 4.00pm
    Bank Holidays: 10.00am - 4.00pm

  • Admissions:

    10% discount for Adult and Young Person Unlimited Ticket booked online using discount code DM01

  • Dorset Museum

    High West Street
    Dorchester DT1 1XA

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  • For more information
    [email protected]

COVID Policy

Dorset Museum accepts its responsibilities for premises and sites operating during the Coronavirus Covid-19 pandemic need to ensure they are protecting their workforce and minimising the risk of spread of infection. This policy is intended to introduce consistent measures in premises and sites of all sizes in line with the Government’s recommendations on social distancing.

Access and Equal Opportunities Policy

The Dorset Natural History and Archaeological Society (DHNAS) has a long term commitment to treat everyone fairly and to provide access to public facilities and collections of Dorset Museum without regard to age, disability, gender, religious beliefs, colour, ethnic origin, sexual orientation, political persuasion or marital status.

Health and Safety Policy and Procedures

A declaration of our intent to provide and maintain, so far as is reasonably practicable, a safe and healthy working environment and to enlist the support of our employees in achieving these goals.

Environmental Policy

Dorset Natural History and Archaeological Society (DHNAS) believes that all organisations are responsible for achieving good environmental practice and operating in a sustainable manner. We are therefore committed to reducing our environmental impact and continually improving our environmental performance as an integral and fundamental part of our business strategy and operating methods.

Volunteer Policy

This policy gives guidance on the management of volunteers, and for volunteers themselves who are undertaking work, programmes or projects for or on behalf of the Dorset Natural History and Archaeological Society (DHNAS) and its Museum.

Safeguarding Policy

The purpose of the document is to outline safeguarding procedures to ensure the safety of all children, young people and vulnerable adults that come into contact with the Dorset Natural History and Archaeological Society (DNHAS) and the Dorset Museum.

Privacy Notice

How we use your information

Sales and Refund of Goods

These terms and conditions affect the transactional sale of goods and e-tickets by you and from the Dorset Museum.

Cookies Policy

This cookies policy applies to dorsetmuseum.org

Deposition of Archaeological Archives

This document sets out the rules and regulations by which the Dorset Museum accepts archaeological archives into its collection.

Complaints Policy

This document sets out what you should do if you wish to make a complaint about Dorset Museum and our commitment to you in dealing with your complaint.

Collections Care and Conservation Policy

The aim of this policy is to provide a clear summary of the Museum’s conservation and collections care activities.

Collections Development Policy

Our Collections development policy ensures that we deliver appropriate standards of care and security for all items entrusted to us, whether permanently or on loan. It also ensures that we acquire objects honestly and responsibly, and provides guidelines on the types of objects that we can accept into the museum collection.

Documentation Policy

The aim of the documentation policy is to ensure that the museum fulfils its responsibilities in relation to security, management and access of collections

Legacy Policy

This document outlines our Legacy Policy