Visitor Services Assistant

£11.44 an hour on a casual basis

Dorset Museum & Art Gallery is one of the leading independent, charitable, heritage organisations in the South West of England. Its diverse collections contain over 4 million objects, including internationally significant geology, archaeology and literary artefacts, and are visited by over 50,000 visitors a year.

The Museum & Art Gallery is at an exciting and pivotal moment in its 170-year history having completed a £16 million capital expansion project to construct the innovative, visitor-focussed ‘Tomorrow’s Museum for Dorset’. This has completely transformed our galleries, exhibitions, storage facilities, working spaces and retail offer – to produce an organisation able to better conserve and interpret Dorset’s internationally significant heritage and be ready to meet the expectations of modern visitors.

Owned and managed by the Dorset Natural History and Archaeological Society (DNHAS), the Museum operates independently with financial support from Dorset Council.

The main activities of the role are described below. This is not intended to be an exhaustive list of duties but a guide to the main priorities. The post holder may be required to undertake other duties and responsibilities compatible with the overall scope of the post.

They are expected to use their judgement about priorities within the overall purpose of the role. In addition, the details contained in this job description reflect the content of this job at the date of being prepared. It is however possible that over time the nature of the job will change. Consequently, DNHAS will expect to revise this job description on occasion and will consult with the post holder at the appropriate time.

Main Purpose of Post: The post-holder will support museum admission, shop and event ticket sales as well as promoting membership of the Society, whilst delivering excellent customer service..

  • Deadline for applications: Midnight on Wednesday 8th May
  • Interview date: Wednesday 15th May

For more information about the role, please download the job description and application forms in the link below.

Download Job Description Download Application Form Download Equal Opportunities Monitoring Form

Please submit your application by sending us the completed application form to [email protected]


Why not become a volunteer

The Dorset Museum relies on the skills, knowledge and experience of its 200 active volunteers who give thousands of hours of their time to the museum each year.

If you are interested in becoming a volunteer please contact [email protected]

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Temporary Display

3 February - 30 May 2024

John Brown in Dorchester: Rebuilding a Life after slavery

Discover the little-known story of John Brown, in this new showcase display outside the Collections Discovery Centre.

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Tours

11 May 2024, 10:00am - 12:00noon

Roman Town House Tour

Join our trained guides through the history of the Roman Town House site and and the precious artifacts recovered and now on display at Dorset Museum & Art Gallery.

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Storytelling

16 May 2024, 10:00am- 10:30am

Storytime at the Museum

Come and join us for fun-filled Storytime where you can listen to some amazing tales in our Community Space at the Museum.

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FULLY BOOKED

16 May 2024, 7:00pm - 8:30pm

Paul Nash in Dorset | Professor Paul Gough

This richly illustrated lecture explores over 80 Paul Nash artworks created from the mid-1930s until his death in 1946. They range from ancient places such as Maiden Castle and Badbury Rings to the limestone promontories and fossilised forests on the Purbeck coast.

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Tours

22 May 2024, 2:00pm - 3:00pm

Collections Discovery Centre Tour

Join our Collections Team for an opportunity to explore behind the scenes in the Museum’s Collections Discovery Centre.

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Dorset Museum Music Society

22 May 2024, 7:30pm

Horn Trio

Ben Goldscheider, French Horn Callum Smart, Violin Richard Utterly, Piano

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Tours

25 May 2024, 10:00am - 12:00noon

Roman Town House Tour

Join our trained guides through the history of the Roman Town House site and and the precious artifacts recovered and now on display at Dorset Museum & Art Gallery.

Find out more

Family Activity

30 May 2024, 10:00am - 12:00noon

May Customs and Ooser Mask Making

Our themed event will delve into the customs and traditions surrounding the merry month of May, learn about the famous horned Ooser mask displayed in the museum, and have a go at making one.

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Storytelling

6 June 2024, 10:00am- 10:30am

Storytime at the Museum

Come and join us for fun-filled Storytime where you can listen to some amazing tales in our Community Space at the Museum.

Find out more